UK Medical Marketing client testimonials and recommendations for LiveseySolar Practice Builders

We are pleased to share with you below a sampling of what our clients say about our medical marketing and training work. For even more customer reviews and testimonials you can click on these links:

Selected client recommendations

LiveseySolar’s help has been invaluable to our Laser Clinic –They were honest with us about why they thought the name we chose for the Clinic was not appropriate and suggested a name that have pointed us in the right direction. They have been there to support us in every way and yet have taught us something beyond price; independence. Learning how to manage and update our own website has been of great importance for the development of our business. I would highly recommend them to anyone wishing to start a business in the Cosmetic or Medical practice.” — Dianna Simms, The Angel Laser Clinic

I just wanted to drop you a line to thank you for a very useful and enjoyable teaching day last month. Over the last five years I’ve applied the techniques which you taught me five years ago and it was excellent to have an update and to see how you’ve evolved the consultation sales process. We’ve been putting most of the additional elements into practice and I have already noted a further improvement.
Two weeks ago my final consultation was a charming lady who was a “slam-dunk” for Clarivu: perfect prescription, lenses, age and personality.
Her husband sat quietly in the corner throughout the consultation. At the end I took the lady to our receptionist to book in for surgery. As I was returning across the reception area, which was empty apart from her husband he said to me “Who taught you to sell?” I think I looked a bit guilty because he quickly followed up with “It’s not a criticism! It’s just that I teach selling for a living and that was brilliant. You gained our confidence, showed that you were listening, you appeared to be frank and closed really nicely.”
So there you go – a fellow professional can spot your work in action!” — James Ball, Optegra

Liveseysolar Practice Builders helped me out with my website and I would recommend them to anyone who wants to listen. They did a great job and the nice thing is… they think like surgeons: structured, practical and results-oriented. — Hugo Van Cleynenbreugel – Leading Eye Surgery

Ms Livesey and Mr Solar have to be two of the best marketing practitioners I have ever had the pleasure to work with.” — Hugo Sutton, MD FRCSC, Ophthalmic Surgeon and Medical Director, IRIS Ophthalmology (The largest chain of optometric and laser refractive clinics in Canada)

Rod and Laura know as much about marketing surgery to patients as I know about performing it. I first worked with them over 6 years ago in Canada, and they have worked closely over the years with me and my staff to help build our business in London. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.” — Prof. Dan Reinstein, MD MA FRSC DABO, Chairman and Medical Director, London Vision Clinic (The most exclusive laser eye surgery clinic in the UK)

LiveseySolar is the ‘maestro’ of selling surgery to patients.” — David Allamby, FRCS (Ed), FRCOphth, CEO and Medical Director, Focus Laser Vision Clinics (The highest volume independent laser clinic targeting the 50-plus market, in the UK)

I would recommend LiveseySolar to anyone trying to develop a private medical practice – and I have done. Their help has been invaluable in developing our service – everything from naming and branding the clinic, writing the copy for the website and brochures, creating a marketing strategy, putting structures in place to begin our internal marketing and helping to generate word of mouth referrals. For Andy (Morrell) and I, being put in touch with them was instrumental in persuading us to purchase the Zeiss excimer laser for St James’s Laser Vision. We carefully went through the specifications of all the excimer lasers on the market. We eventually decided that the Zeiss laser had the edge on the other lasers. However, we were very concerned that we would receive a box and then be given no help getting patients to treat with it. Bausch and Lomb and AMO in particular have practice development programmes, which they provide on the purchase of one of their lasers. We were concerned that Zeiss had nothing to compete with this. Fortunately Tony Campion from Zeiss put us in touch with them in order to fulfil that need.” — James Ball, MA FRCOphth, Ophthalmic Surgeon and Medical Director, Custom Vision Clinics and St. James’s Laser Vision

I value the expertise that comes from LiveseySolar specialising in a specific market and from the experience you have gained from working with a variety of organisations over an extended period. I always felt their advice was good and grounded in reality. They provide good value for money compared with other consultancies I have worked with. I never felt they were feeding me marketing bull***t but that they were giving me straight advice, from a hard-headed business perspective. I haven’t yet been asked to recommend them to others but I would be glad to do so.” — Alan Walker, Acting Head, Ophthalmology CMT, Leeds Teaching Hospitals NHS Trust (The largest NHS Trust in the UK)

I would recommend anyone in a customer-oriented business to speak to Rod and Laura. They are so approachable; nothing is too much trouble and they are very professional in every way. They are always flexible, know how to market our company and have innovative ideas. Rod gears his training to the correct level for the team. I feel like he truly wants the best for us, and that he really cares.” — Laura Weber, Practice Manager, Docklands Chiropractic Clinic

Detailed, laser focused, and committed to the project and the organisation.” — Libby Brown, Communications Director, BC Cancer Agency, (The largest cancer hospital and research agency in Canada)