Telephone staff reactions to healthcare telephone sales training include increases in self-confidence, adapting to change, & developing more positive attitudes.
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12 tips for choosing a great domain name for your healthcare business
Selecting a good domain name that will stand the test of time is an important aspect of internet marketing. These are tips to consider when selecting a domain name..
Telephone mystery shopping: Are you allowed to record calls?
Guidance on the regulations surrounding recording calls for use in mystery calling, training and audit purposes. Read the article to learn more…
Telephone Mystery Shopping: Plugging a leak that may be costing you thousands every year
Mystery call your medical business to identify where you’re losing consultations in your telephone calls. Then train your staff to fill these gaps…read more..
14 important considerations when creating or changing your healthcare business name
14 important considerations when creating or changing your healthcare business name. Before you rename or rebrand your clinic, read these…
Optegra Eye Care chooses LiveseySolar to help improve telephone and interpersonal communication skills
We’re delighted to announce an agreement between Optegra Eye Care and LiveseySolar to deliver telephone and interpersonal skills training for staff & partners
Who said “selling” healthcare was supposed to be dishonest?
Selling healthcare. Talking about risk in consultations, and why you must do it properly to be considered an unbiased professional expert.
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