About LiveseySolar

LiveseySolar Practice Builders has a core competency in healthcare marketing and proven track record in the private healthcare marketplace in the UK. The company has acquired more than 100 accounts including well known organisations such as Nuffield Health, Spire Healthcare and the the NHS. Prior to this, it worked in the Canadian and US healthcare markets starting in 1997. The company’s reputation in the private healthcare industry is well known, and the strong case studies and track record the company has in the industry is a result of consistent and proprietary approach to building healthcare businesses. Today, LiveseySolar shares its hard-earned expertise with clients in 14 countries across Europe, North America, the Middle East and Asia.

How can I respond to a bad Google Review?

Reviews are serious business and can affect your bottom line. After doing everything you can to deliver superior customer service, knowing how best to handle a bad Google Review is your only defence. This post will give you a plan and script to deal with bad Google Reviews as soon as they happen so that you can make the best of a negative situation. We'll also tell you how to flag fake Google Reviews. You might, by following our advice,  even be able to turn a bad Google review around and have the reviewer change their review for the better...

How to spot partnership opportunities that will bring you what you most want

Forming partnerships in medicine can be a tricky business. If you are considering getting into a partnership, learn what to look for in a potential business partner, what partnerships can provide for you, how to understand who controls the power in a partnership, and when you may wish to cooperate in different ways...

2018-03-09T14:35:52+00:00 By |Categories: Firm foundations, Healthcare marketing|Comments Off on How to spot partnership opportunities that will bring you what you most want

Jaheed Khan talks about LiveseySolar and patient focussed clinic growth | Testimonial

How can you use healthcare marketing to speed up clinic growth? Watch our client Mr Jaheed Khan explain how LiveseySolar helped him to accelerate the process of building his practice from the point of "things were slow and finding new patients was hard," to the point where he started to see growth and believe in a process of iterative month on month growth...

2017-12-08T17:45:24+00:00 By |Categories: Interviews, Testimonials all, Testimonials healthcare marketing|Comments Off on Jaheed Khan talks about LiveseySolar and patient focussed clinic growth | Testimonial

VCR congress leading the way with LASIK marketing in Italy

Italian ophthalmologists discovered how to grow their refractive surgery practices at our workshop on LASIK marketing in Milan this October. We were delighted to accept an invitation to speak from LASIK pioneer, Lucio Buratto. The congress, known to most as VCR, is the most important congress of refractive and cataract surgery in Italy, and among the most important in Europe and the world. Buratto, a pioneering ophthalmologist, has organised and directed VCR since 1981, and he continues to innovate by bringing LASIK marketing workshops to Italy...

2017-12-06T14:27:23+00:00 By |Categories: News|Comments Off on VCR congress leading the way with LASIK marketing in Italy

How do you get clinic staff excited about training? | Testimonial by Manmeet Chowdhry

Video: How do you get clinic staff excited about training?  A question we get asked a lot is how do you get your clinic staff excited about training? How do you get team members, some who may have been with you for many years, to change their way of interacting with patients? Here's a video showing what often happens when you take a seasoned, productive, patient coordinator at a clinic, and ask them to participate in a LiveseySolar healthcare team training. By the end of the training she said "I really found it to be amazing. Things that I'll probably take away are very easy to apply and it's just having reminders there, really."  Watch the 1 minute video here... 

2017-11-24T18:00:21+00:00 By |Categories: Interviews, Testimonials all, Testimonials customer service training|Comments Off on How do you get clinic staff excited about training? | Testimonial by Manmeet Chowdhry

Panel Discussion: Growing your practice with presbyopic refractive marketing at #ESCRS17

There are significant opportunities to embrace, and barriers to overcome, in increasing the adoption of refractive presbyopic solutions. Recently at ESCRS17, Rod Solar summarised some of the experiences that LiveseySolar has gained between 2005 to the present day, through working with clinics and patients choosing PRESBYOND.  He specifically focused on insights in a key area of our expertise: marketing presbyopia solutions, like PRESBYOND, to presbyopic patients.

2017-11-14T16:57:42+00:00 By |Categories: Customer Service and Sales Observations, ESCRS, News|Comments Off on Panel Discussion: Growing your practice with presbyopic refractive marketing at #ESCRS17

Testimonial by Mr Robert Morris, Consultant Ophthalmic Surgeon

Hiring an effective marketing agency is difficult. Finding one suitable for an eye hospital is even harder! In this video, Consultant Ophthalmologist, Mr Robert Morris describes the process he went through to engage with somebody to try and improve the profile of Grange Eye Consultants. He explains why he has chosen LiveseySolar for Healthcare Marketing support over the last decade and why he feels "there was no other choice for me."

2017-11-16T12:08:11+00:00 By |Categories: Interviews, Testimonials all, Testimonials healthcare marketing|Tags: , , , , |Comments Off on Testimonial by Mr Robert Morris, Consultant Ophthalmic Surgeon