“I would not change anything in the course”
On the subject of objections, I’ve often found that people find that the most challenging part of the course… especially when I make them handle objections in front of the group (ooohh! scary!). It’s always a useful exercise that goes miles towards building confidence. Especially since, in my opinion, the sale begins when the prospect first says “no”.
The reality is that when people have objections, it’s usually just a request for further information, disguised as a ambiguous statement like: “hmm, I want to think about it…”
This is what one chiropractor’s assistant had to say after attending two of my Increase Telephone Conversion Rates 2-day courses held in central London:
I learned about having more confidence so the patient will trust me more. The questions were very helpful and will help with our clinic. The objections, I feel will be the most challenging. As I feel the objections will be the most challenging I will have to say I would have liked to have gone through the objections a lot more. Having said that, I would not change anything in the course as there was a good atmosphere – very friendly and an easy location.
Chiropractic Assistant, Samedaydoctor / Samedaychiropractor
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Meet our Co-Founders

Rod Solar
Founder & Scalable Business Advisor
For over 20 years, I’ve helped ophthalmology entrepreneurs scale their private practices. I specialise in doubling revenue within three years by offering a proven framework, hands-on experience, and a team of experts who implement what works. We take the guesswork out of growth and scale, so you can focus on delivering exceptional patient care while maximising the value of your business.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey
Founder & CEO
I’m the co-founder & CEO of LiveseySolar. I’ve developed powerful eye surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK